*Last updated: March 2025*
Womaniya ("we", "us", "our") is a handloom fashion brand operated from Kolkata, West Bengal, India. We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it.
We collect personal information when you:
We do not store your payment card details. All payment processing is handled by our secure, PCI-DSS compliant payment gateway partners. We only see a transaction confirmation and reference number.
Our website may collect standard technical information such as browser type, device type, approximate geographic location (country/city level), and pages visited. This information is used in aggregate to improve the website and is not linked to your identity.
We use your personal information to:
We do not use your information for any other purpose without your explicit consent.
To run our business, we share limited information with trusted third parties:
| Service | Purpose | Data Shared | |---|---|---| | **Courier partners** (Blue Dart, Delhivery) | Order delivery | Name, phone, delivery address | | **Payment gateways** | Secure payment processing | Transaction reference only | | **Website hosting** | Serving the website | Server logs (IP, device, page) | | **WhatsApp** (Meta) | Customer communication | Messages and contact details |
Each third-party partner operates under their own privacy policies and applicable data protection laws.
We retain your personal information for as long as necessary to: - Fulfil your order and handle any returns or disputes - Comply with our legal and tax obligations (typically 7 years for financial records under Indian law) - Resolve any disputes or legal claims
After this period, your data is securely deleted or anonymised.
We take reasonable technical and organisational measures to protect your personal information: - Our website uses **HTTPS encryption** for all data in transit - Access to customer order data is restricted to authorised team members only - We do not store payment credentials - WhatsApp communications are end-to-end encrypted by default
No digital system is 100% secure. If you believe your data has been compromised, please contact us immediately.
Under applicable Indian law (IT Act 2000 and DPDP Act 2023) and general privacy principles, you have the right to:
To exercise any of these rights, contact us on WhatsApp at **+91 91431 61829** or by email at **hello@womaniya.in**. We will respond within 30 days.
Our website uses minimal, functional cookies: - **Session cookies** — to maintain your shopping cart and login state - **Security cookies** — to prevent cross-site request forgery
We do not use advertising cookies, tracking pixels, or third-party marketing cookies.
Our products are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy periodically. If we make significant changes, we will notify you via our website or, if you have opted in to communications, via WhatsApp or email. Continued use of our website after any update constitutes acceptance of the revised policy.
For any privacy-related questions or to exercise your rights, please reach us at:
**WhatsApp:** +91 91431 61829 **Email:** hello@womaniya.in **Address:** Kolkata, West Bengal, India